Humanize your DCT to boost engagement.
Even the most innovative technology isn’t enough to keep participants engaged: They need a connection to the study that only real humans can offer. That’s where ObvioHealth’s COACH (Clinical Oversight and Coordination Hub) team comes in—providing end-to-end support at the click of a button.
Our COACH team operates the same way any traditional site team does—just remotely and with better tools—providing end-to-end, personalized support that keeps patients motivated, engaged, and empowered to deliver the high-quality evidence you need.
The integrated technologies of our ObvioGo® platform and app close the distance between the COACH team and participants, facilitating a patient experience that is more personalized but equally more efficient.
COACH team members are assigned individually to a fixed number of studies, allowing them to develop protocol-specific expertise and provide personalized support to patients who are better informed and thus more likely to comply and complete.
Patients can easily access their COACH team members via intuitive app features they are already familiar with. This seamless pathway to on-demand support fosters a connection to the study that only the “human element” can provide, encouraging engagement from start to finish.
Our COACH team is augmented by the ObvioGo platform’s remote patient monitoring and AI-assisted technologies, allowing them to quickly detect any lapses in compliance or potential adverse events—so they can help get patients back on track while also ensuring their safety.
The COACH team works in tandem with our suite of intuitive patient engagement tools—providing one-on-one televisits and on-demand support that motivates participation and encourages engagement. The result? Higher compliance and retention rates for patients who deliver better, more accurate data.
Renovia, Inc. needed to find a way to engage an older population of patients remotely using digital tools in a COVID-19 setting. The company turned to ObvioHealth for a patient engagement solution that was designed to support their population throughout and deliver high retention and ePRO compliance.
“We knew we needed to make the study easy for our patients. We had the added stress of launching this trial at the height of the pandemic. ObvioHealth's virtual site delivered the support we needed for our patients…”